Dietetic and Nutrition Service

The nutrition service, led by a professional dietitian, ensures that each patient receives tailored and nutritious meals during their hospital stay, carefully adapted to their medical condition and specific needs. Special diets and menus are designed and regularly updated to align with the latest dietary standards and patient preferences.

We strive to respect patient preferences whenever possible, while always considering their health requirements. If any issues or concerns arise regarding meals, patients are encouraged to communicate promptly with the nursing staff to ensure their needs are addressed effectively.

For additional support, dietitian consultations can be arranged to provide education and guidance both during hospitalization and for managing nutrition at home. Particular attention is given to patients on enteral feeding via nasogastric tubes or gastrostomies, as well as those in postoperative care, ensuring they receive an adequate and appropriate diet to promote recovery and overall well-being.

Our goal is to provide a comprehensive and patient-centered approach to nutrition, fostering health and comfort throughout the care journey.

The service is managed by Ms. Joyce Zeilah.

Sterilization

Our facility places the highest priority on patient safety by ensuring rigorous sterilization of all surgical equipment and medical instruments. Every effort is made to maintain the highest standards of sterilization, effectively minimizing the risk of nosocomial infections and ensuring the well-being of our patients.

We utilize state-of-the-art sterilization equipment, designed to meet and exceed international safety and hygiene standards. Regular maintenance and meticulous checks are conducted to guarantee optimal performance of our sterilization systems.

Comprehensive protocols are strictly followed, from the cleaning and preparation of instruments to their final sterilization, ensuring that all materials meet the required safety benchmarks. Our dedicated team is trained to adhere to these protocols, reinforcing a culture of safety and infection prevention.

By investing in advanced technology and maintaining rigorous quality controls, we are committed to providing a safe and secure environment for all our patients.

Head Nursing Staff: Ms. Mireille Adaimi

Physiotherapy

A dedicated physiotherapist oversees comprehensive patient care, catering to both inpatients and outpatients. Their expertise spans a variety of therapeutic needs, including post-operative rehabilitation, neurological recovery, and respiratory physiotherapy.

In addition to therapeutic interventions, the physiotherapist performs pulmonary functional tests for adults and children, providing valuable insights into lung function and contributing to accurate diagnoses and tailored treatment plans. 

Through personalized care and evidence-based techniques, the physiotherapist plays a vital role in enhancing patient mobility, recovery, and overall quality of life. 

Physiotherapist: Ms. Jihane Bassil 

Quality and Patient Safety

The Quality Department is essential in ensuring the highest standards of care, safety, and patient satisfaction at our hospital. We are committed to continuous improvement, aligning with Lebanon’s Ministry of Health standards as well as national and international guidelines.

We oversee clinical protocols, patient safety, infection control, and hospital efficiency, collaborating with all departments to maintain best practices. Our focus is on reducing errors, enhancing patient outcomes, and improving the overall experience through regular audits, staff training, and patient feedback.

Patient satisfaction is our priority. If you have concerns, please contact the Quality Manager or complete a satisfaction questionnaire—your feedback is invaluable to us.

Our commitment extends to safety, with comprehensive employee training on health protocols, fire safety systems, and emergency evacuation procedures to ensure a secure environment for all.

The service is managed by Ms. Mirabelle Rizk.

Hygiene and Infection Prevention Unit

The hospital is committed to minimizing the risk of nosocomial infections (infections acquired during a hospital stay) through the dedicated efforts of the Nosocomial Infection Control Committee (CLIN). To ensure the highest standards of infection prevention, continuous training is provided to all staff, reinforcing the importance of strict adherence to hygiene protocols and best practices.

If you have experienced a post-surgical infection, we kindly ask that you inform us immediately so we can take the necessary precautions to ensure your safety and optimize your care. By prioritizing infection control, we aim to provide a safe and clean environment for all patients and staff.

The service is overseen by Ms. Rosy Khoury.

Biomedical Engineering and Maintenance Service

The Biomedical Engineering Service plays a critical role in ensuring the safety, maintenance, and functionality of all medical and mechanical equipment within the hospital. Our team is dedicated to the regular inspection, calibration, and servicing of medical devices to ensure they operate at peak performance and meet the highest safety standards. We also prioritize the continuous upgrading of equipment, ensuring that the latest and most advanced technologies are available for patient care. This proactive approach helps maintain the hospital’s ability to deliver the best possible medical services. Additionally, the service oversees the proper functioning of the hospital's fire prevention system, contributing to the overall safety of both patients and staff.

The service is led by Ms. Jessica Sleiman.